Online Consultation

Virtual Consultation

Our secure Online Consultation is a convenient option for someone looking to have surgery in another country or town. We are here to discuss your concerns and goals and provide bespoke advice, recommendations, and treatment plans with regards to your procedure before your arrival.

Why Consider a Consult with us ?

Our comprehensive and confidential online consultations can assist in determining whether you are a good candidate for surgery and assist you in incorporating an optimal aftercare by providing you with a bespoke plan. This is also a great opportunity to see if the Doctor or nurse is the right fit in terms of experience and understanding of your concerns and desired goals as well as to establish a rapport with the team.

What to expect from this Virtual Consultation ?

Most of our patients who travel from outside South Africa have benefited from our services.  We are available to provide information and support for all aspects of your surgery, accommodation, and transport.

Four steps on how to get started

Online Consultation

Step 1

Online Consultation

Make contact and complete the required online documentation :

We will reply with details on how to go about providing the necessary information required to start your personalised Online Consultation, including a detailed explanation of the process allowing you to securely send information of the procedure(s) you are interested in.

Your personal client folder will be created once we have received the following:

Completed personal and secure online digital folder
Completed medical questionnaire
Completed consultation / procedure questionnaire to understand your goals / expectations
Proof of payment
Photographs of the concerned area

Step 2

Online Consultation

Confirm your Online Consultation Appointment :

Once your information has been received, our office coordinator will:

Send an Online Consultation appointment confirmation with the aftercare specialist.
Email you relevant information with regards to the procedure(s) / condition(s) of interest to read prior to your Online Consultation.
It is very important to review this information provided so that you can prepare all the questions you have for your specialist during your Online Consultation.

Step 3

Online Consultation

Preparation for your Virtual Consultation on the day :

Test your technology before the time to ensure you receive the full benefit of the time you have available.
Follow the link received from us beforehand and join your Online Consultation meeting as a guest.
Use a computer with a high-resolution camera and microphone so that the information discussed and displayed is of good quality.
Choose a location that has good lighting (best would be to sit facing a window).

Step 4

Online Consultation